BlackBerry Locked Up, can I fix this?

blackberry-pearl-0914BlackBerry Locked Up, can I fix this? a member asks…

I really messed up here. On my Blackberry, I forgot my unlock code and tried a bunch of times to guess it. I guess I tried once too many, because now the Blackberry is locked up and nothing I can do will get it unlocked. Can you give me some options to fix this?

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Hmm, the 10th time you tried you should have seen a warning on the screen that the phone would be locked and that your personal data would be erased. You are now the proud owner of a small brick – nothing short of a factory reset (which you can’t do yourself) will bring your Blackberry back to life. You can visit Blackberry Support and request BlackBerry Incident-Based Support, but you may find it cheaper to simply get a new Blackberry (or other smartphone). Their site says that you need to have some information, including your “Blackberry Smartphone PIN” – if you don’t have that, don’t bother to try to get them to fix it. Just go buy a new smartphone.

Sorry, but Blackberry will not help you any further than the above. And the security on the device prevents anyone (other than perhaps an uber-hacker) from unlocking your Blackberry.

 

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