Verizon/AOL Redux

verizon-aol-logosVerizon/AOL Redux: a reader asks…

I received the note from Verizon that they are stopping their email service and for me to transition to AOL. I use Gmail and haven’t used the Verizon address in years, but I have that account auto-forwarding to my Gmail account. I use Outlook and have Gmail set up on it, but not Verizon. What should I do?

Short answer, you don’t need to migrate the address to AOL unless you want to. If you do nothing, the auto-forwarding will stop and anyone sending to your Verizon,net address will get their emails bounced back to them. By now, all your online accounts should be using your Gmail address, and everybody you care about should also. So it should be just fine to let the address die off and not even bother with the transition to AOL.

gmail-logoIf you want to continue to let folks send you email to your address (and receive it at Gmail), then you must transition that account to AOL. You’ll keep the address, it’ll just be serviced by AOL (who is owned by Verizon anyway). You can skip any instructions that talk about setting up Outlook (or any other mail app), just do the online transition part.


Once you finish the transition, you must log into your account at and re-enable auto-forwarding in order for email sent to your old address to show up in your Gmail inbox. If by chance there’s no option in your AOL webmail interface for mail forwarding, then what you’ll need to do is go into your Gmail settings and setup Gmail to grab your AOL mail from them.

gmail-check-mail-from-other-screenshotGo to, click the gear icon and click the Settings Menu option. Then,

  1. go to Accounts and Import (one of the tabs across the top), and
  2. Add a Mail account (from the Check Mail from Other Accounts section).
  3. Fill in your email address, password, and complete the popup box.

From that point forward, all AOL mail (your address) will be brought into your Gmail inbox.

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