A member asks… I work for a non-profit religious institution and we have a quandary. I have two questions for you: 1) we use SundayStreams on our site but really like the way StreamSpot displays for their clients – at almost double the cost. Should we switch? and 2) What advice can you give me for our website design and hosting services? We are looking to keep our costs as low as possible. Pulling a little more information on your […]
If you’re looking for a gift for Christmas, Hannukah, a birthday or anniversary, or any other reason, we’ve got some recommendations for you. And for many, it’s easier to go shopping hassle-free – online or at your favorite store, so go armed with a great list. So let’s get to it – here’s this year’s list: Of course, our first gifting tip is for Practical Help for Your Digital Life – our own website. This is the best type of […]
It appears there’s a new spammer working the email servers these days. In the last week, our spam folder size has tripled from its normal levels. In addition to the usual junk email, we’re also seeing an uptick in phishing attacks – loosely, that’s where an email purports to come from a known entity, but in reality is fake. Here’s a random short list of the dirtiest dozen of these new spam emails we’ve seen: FBI warnings that you’ve been […]
A member asks… This is a cross between a puzzle and a minor annoyance. I recently got a Mac AirPort Extreme because I’ve had some good experiences with it outside of my home. It was easy to connect and everything works fine except…my MacBook Retina has trouble connecting. Everything else, PCs, iPhones, iPads, a Mac Mini, whatever, all connect with no problem, but my MacBook Retina will occasionally show the icon with an exclamation point, which means it’s not connected […]
Practical Help for Your Digital Life gives you tips on how to deal with all the battery-powered devices in your home or office. Chris Gardner describes the most common pitfalls that you’ll encounter dealing with battery power – when to change batteries and other considerations. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get the most out of the consumer technology you already own. Geek-free help for everyone on the […]
A member asks… Is there any easy way to assign/default audio devices in Windows 8.1 other than by right clicking the volume icon and selecting “Playback Devices” and “Recording Devices”. It is really annoying to have to go through a few rounds of “Enable/Disable” and “Set Default Device” when all you want to do is to switch from a USB headphone/mic unit to, say, an analog speaker system, and then back again. Is there any way to have audio go […]
A member asks… I used to use Outlook for my email, and have recently switched to using a Gmail account. Frankly, I’m not happy with Gmail’s ‘webmail‘ interface. Is it possible to go back to using Outlook? Outlook remembers email addresses I’ve used before, and fills them in for me. Plus, I’m comfortable using Outlook, and don’t want to have to learn a whole new way to do email. I recognize that change is difficult – both universally resisted and […]
A member asks… I want to use my new Apple TV with my home entertainment system. I have a Bose receiver. Tried to do it myself and it didn’t work well, so I had to call the Bose tech support line. They helped me somewhat, but I’d like to make sure I have things setup ok, can you run me through the setup? Bose and other ‘receiver’s in a home entertainment system have multiple HDMI inputs on the back for […]
A member asks… My mom wants to finally get onto Facebook, but she wants to keep her account as private and anonymous as possible. What should she do? Your mom wants to do something that many other people want to do — see other facebook accounts and use facebook in a very limited fashion – with maximum privacy and control over who can see anything of hers. Not an unreasonable request in these days of identity theft and casual over-sharing. […]
A member asks… Hey, I saw BBM available on the Apple App Store, so installed it yesterday. I am a former Blackberry user who had to switch to an iPhone to keep up with the times. But lots of my colleagues are still on Blackberry, so I wanted to re-establish messaging with them using BBM. Here’s my problem. After downloading the app, I followed the instructions to get my BBM account activated, and the next day I received an email […]
A member asks… I purchased a ticket from Expedia, but I did it as a guest. I didn’t create or sign into an account on their website. Just a few minutes after I finished purchasing a ticket to Boston, I happened to see another flight that I liked better – plus it was cheaper! So I looked on the web page and saw that Expedia has a policy for a 1-day cancellation with no penalty, but I can’t figure out […]
If you used Google Chrome or any other web browser and their popular service iGoogle, you should already know that Google shut down iGoogle on Nov. 1st, 2013. This was a customize-able ‘portal’ web page that people could set as their web browser home page. There are lots of guesses as to why Google closed it down, but they first announced that about a year before, and haven’t said much since. Now, anytime you call up iGoogle, it pushes you […]
A member asks… Would you please recommend a new printer for my iPad? I am a senior on a budget. Look for this icon and/or the word “AirPrint” on the box or item description to make sure that the printer is truly capable of printing from your iPad (also iPhones). Of course, manufacturers are constantly putting out new printer models almost daily, but as of right now, we think your best option is either an HP, Canon or Epson printer. You […]
If you have Outlook already setup to tap your AOL email account and are getting ‘IMAP‘ error messages, it’s because one or more of your emails in AOL are corrupted. They may work ok in AOL’s webpage, but won’t in other programs like Outlook. To solve this problem should take you just a few minutes: In Outlook, create a new folder in your regular set of Outlook folders (not the ones under the AOL account). Now move all your messages from the AOL account into this […]
Here’s some Practical Help that gives you tips on how you can get music, video and other stuff from your smartphone or tablet to a larger screen, like your TV. Chris Gardner describes the most common ways that work well for the most popular platform: iOS, and the most popular tablet: the iPad. These tips will also work with Google Android and Microsoft Windows tablets and smartphones. Your Tech Coach at Practical Help for Your Digital Life gives you practical […]
Mountain Lion update 10.8.5 is part of the preparation for the forthcoming Mavericks (next version of Mac OS X coming in the fall of 2013). This update is primarily bug fixes and security updates. The most important update fixes a problem with the Mail app that keeps it from showing you all your messages. For Lion, the update is 10.7.5 and for Snow Leopard the update is 10.6.8. These were all released on September 12th 2013. You should update immediately. Hopefully your […]
Practical Help for Your Digital Life gives you tips on what to watch out for to avoid being scammed at work or at home. Chris Gardner describes the most common ways that scammers try to trick you into bypassing your home, personal or office security, so you can recognize a scammer by their behavior. Printable tip sheets are available for our members below. Your Tech Coach at Practical Help for Your Digital Life gives you practical and helpful tips, hints […]
Practical Help for Your Digital Life gives you tips on navigating the so-called Post-PC era. Chris Gardner and Pam Willenz show you how you can simplify your digital life by ditching your regular computer and just using your tablet or smartphone to do everything you want. We focus on the popular iPad and equally popular Google account services to get everything done that you used to use a computer for. A handy printable tip sheet is linked below for our […]
Here’s a tip on what to do if you think your computer has been hacked. It might be worthwhile to check just to be sure! And don’t bother to take notes, we have a printable tip sheet below for our members! This is a video tip of the day, which supplements our regular scheduled show “Practical Help for Your Digital Life”. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get […]
This Digital Egg Timer is a quick shot of Practical Help for Your Digital life. Steve Gardner shows you how to filter your facebook news feed and reduce information overload. And don’t worry about taking notes, we have a handy, printable tip sheet link below for our members. This is the Digital Minute that’s embedded in our show, ‘Hidden’ Facebook Tips – PHYDL #2. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on […]
Google is retiring the excellent RSS reading tool, Google Reader today. There’s been a lot of news about this impending… event? disaster? non-event? For those who love using really simple syndicated (that’s RSS btw) news feeds from all over in one place, there are a number of replacements. More on that later. But first, if you use Google Reader and you haven’t yet exported your news list, you’ve been ignoring that popup to backup your data for quite awhile now. So don’t ignore […]
This Digital Egg Timer is a quick shot of Practical Help for Your Digital life. Pam Willenz shows you how to keep your facebook friends separate. Printable tip sheets are linked below for our members. This is the Digital Minute that’s embedded in our show, ‘Hidden’ Facebook Tips – PHYDL #2. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get the most out of the consumer technology you already own. […]
Signing into and out of iTunes on your iPad or iPhone is pretty straightforward. Just tap Settings, then iTunes & App Store, and either sign in to your account, or tap on the signed in account to see the Sign Out button. But with iCloud it works differently. Read on for more exact instructions. Once you link an iOS device to your Apple ID in iCloud, you’ve established a relationship between the two. In order to change to a different Apple ID, you actually […]
Sooner or later, you’ll run into this problem, and shutting down, restarting, or resetting your iOS device won’t fix it. Here’s the most likely problem, and a practical solution to the times when your iPad or iPhone won’t connect to a Wi-Fi network. Situation: Your iOS device remembers the Wi-Fi networks that you have connected to in the past, and anytime you are in that neighborhood, uses the saved settings to re-connect you automatically. Problem: The Wi-fi network is determined by the ‘name’ also known […]
This Digital Egg Timer is a quick shot of Practical Help for Your Digital life. Steve Gardner shows you how to see hidden messages in facebook that you may have missed. Don’t waste time taking notes, printable tip sheets are linked below for your convenience! This is the Digital Minute that’s embedded in our show, ‘Hidden’ Facebook Tips – PHYDL #2. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get […]
After extensive testing and reviewing the results of other respected testers in the industry, we have a winner of the best value for internet/computer security suites. Once a year we test a batch of suites and compare various factors, such as effectiveness, trouble-free use and cost. To do our own testing, we have a really nasty PC we keep around. We install each tested suite on this computer and then proceed to do everything we can to infect that computer – visiting […]
Practical Help for Your Digital Life exposes hidden tips in Facebook to let you use social networking smarter and easier. Pam Willenz shows you simple ways to get Facebook working smarter/harder for you, and possibly save you some embarrassment! A handy printable tip sheet is linked below for our members. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get the most out of the consumer technology you already own. Geek-free […]
Ok, I gave it my best shot. I don’t think Microsoft Windows 8 is ready for me to use either as a primary computer or in a ‘production mode’. In many ways it is better than Windows 7, but it still carries many of the same problems of stability and reliability that I have with Windows 7, plus I see new, Windows 8-only bugs. Most recently, a disk usage problem cropped up where Windows would use 100% of disk usage […]
Rounding out this week’s focus on Google, if you are a Google fan but also use an Apple iPad or iPhone, you have a number of great apps direct from Google that you can use to extend your reach within the Google ecosphere. Google isn’t doing much for the Blackberry crowd or Windows tablet and smartphone users, although they will let you set up gmail’s email and contacts along with your Google calendar. And for Blackberry Enterprise Services users, you can’t even do that […]
This Digital Minute is a quick shot of Practical Help for Your Digital life. Chris Gardner shows you how to use Siri to make phone calls on your iPhone faster and with less work on your part. This is the Digital Minute that’s embedded in our show, iPhone Tips – Using Siri – PHYDL #1. In this series, Your Tech Coach gives you practical and helpful tips, hints and advice on how to get the most out of the consumer […]
"I'm all about helping you deal with our 21st century high-tech digital world so you can enjoy a healthy and secure digital life!"
Hi! I'm Chris Gardner, Your Tech Coach giving you Practical Help for Your Digital Life® since 1996. My job is to translate geek-speak into clear and concise advice and give you easy-to-understand how-to's and instructions about your consumer technology products and services.
Browse my library with over 1,000 of the types of questions and answers we all have about our consumer technology. Better yet, use the search bar above or pick a subject or keyword below to see a list of related posts you can read. And please sign up for my free weekly digest and occasional email alerts!
If you don't find the answer to your question in my library, ask me a question - anything about consumer technology. I answer questions large and small, from how to use Siri on an iPhone to how to protect your computer, tablet or smartphone. I take arcane language from manuals and translate that into easy-to-follow instructions. This gives you better ways to use your consumer technology - helping you get more out of the gadgets and services you already own and use.
I provide all the above, supported by my readers who find my answers valuable (patronage model). Please consider supporting me by sending any amount via 
(send to @PosiTek), or via 
(send to Support@PosiTek.net), or via 
using any credit card (no Paypal account required), or by mailing a check or cash to PosiTek.net LLC 1934 Old Gallows Road, Suite 350, Tysons Corner VA 22182.
I am not a non-profit, but your support helps me to continue delivering advice and consumer technology support to the public.
If you need more immediate or direct support, please see my 1-on-1 Tech Support page. I don't profess to know everything about everything, but I'm great at finding and giving you exactly the right answer in the way you need to hear it. Give me a try and let Your Tech Coach help you get your technology working for you, not the other way around!
Need more help using this website? Click here!
The information presented on this website and referred to in various social networking channels are the considered opinions of the authors. We accept no advertising, kickbacks or any sort of remuneration for any commercial products or services that we recommend or suggest. Furthermore, posts or links to external websites or other content do not imply endorsement, unless explicitly stated.
Any elements on this website that may be linked to or displayed, including trademarks and product/service images, are for educational purposes only under fair use copyright law. PosiTek.net LLC purchases licensing for commercial imagery used on this website via Shutterstock.com and any other imagery is licensed for our use via:
